[n] 'The collective failure of an organisation to provide an appropriate and professional service to people because of their race, culture, or ethnic origin.'

'It can be seen or detected in processes, attitudes and behaviour which amount to discrimination through unwitting prejudice, ignorance, thoughtlessness and racist stereotyping which disadvantages minority ethnic people.'

Racism persists because of the failure of the organisation to openly and adequately recognise and address it existence and its causes by policy, example and leadership. Without recognition and action to eliminate such racism it can prevail as part of the ethos or culture of the organisation.'

[adj]

Synonyms:
Related: The Macpherson Report, BBC Report